Stay informed with the latest updates from the Social Security Administration. These changes help streamline your access to services and provide improved security for your personal information.
Before heading to a Social Security office, check if your task can be completed online. Many services are available without an in-person visit, including:
- Applying for Social Security benefits
- Requesting or replacing a Social Security card
- Updating your contact details or direct deposit information
- Changing your legal name
- Checking the status of an application
Some tasks may still require an office visit, but starting the process online can save you time. If necessary, you can schedule an appointment directly through their system or by phone.
Learn more about SSA appointment options
Proving your identity is a key part of accessing services through Social Security. Here’s what you should know:
- Identity verification protects your information from misuse and fraud.
- Not all services require in-person verification — many can be completed online or by phone.
- Children applying for benefits may need to have their identity verified in person.
- People applying for SSI or SSDI are generally exempt from in-person proofing.
- If someone assists you with your application, you may still need to verify your identity independently.
The SSA will not send text messages asking for identity verification. If you’re unsure, contact your local SSA office or visit their official website.
If you have any questions about these changes or how they may affect your benefits or application process, you can contact Mat-Su ADRC for assistance with navigating these updates.