ADRC Specialist/ Person Centered Intake Program Support
The primary role of this position is to support the Person Centered Intake (PCI) Program staff by providing information & referral services, short-term case management, and options counseling to persons who experience disabilities, as well as to senior citizens in the Mat-Su borough, as needed.
Duties of this role include:
- Provide information and referral assistance to people who have disabilities, seniors, family members, and other agencies
- Provide one-on-one options counseling and assistance to ensure successful linkage to community, state and federal services, programs and resources
- Provide advocacy to assist individuals in accessing services and promote social justice for residents of the Mat-Su Valley
- Follow up to see if clients were able to access the services recommended, or if more assistance or direction as needed
- Complete consumer/caller notes, and other documentation necessary to justify the need for services in the Mat-Su valley and to ensure continued funding of ADRC program
- Duties will require some traveling throughout the borough
- Carry out other assignments to support ADRC team as required
The secondary role of this joint position is to pre-assess an individual to help them and all concerned understand whether they meet the physical and/or functional needs associated with aging (Nursing Facility Level of Care – NFLOC) or Intellectual and Developmental Disability (DD) requirements in order to qualify for the State of Alaska’s Home and Community Based Waiver programs.
Duties of this role include:
- Collect and record any demographic information that wasn’t collected by the Person Centered Intake (PCI) scheduler
- Listen and record the individual’s narrative, in order to determine the individual’s needs
- Perform a PCI assessment, based on their ability to do activities of daily living (ADLs), to see if they are likely to qualify for Medicaid Waiver
- Provide Options counseling to individuals and their families, based on their needs, to assist their ability to continue living independently in their own community and home, for as long as possible
- Provide the individual with contact information for different in-home providers, community services, as well as care coordinators in the Mat-Su area. The Care Coordinator is the person responsible for filing the actual Waiver
- Medicaid eligibility is the primary piece and first step to Waiver. The PCI Screener helps with this application process, determines if they are likely eligible based on income and/or assets; if over income discusses with the consumer/family/advocate the Road to Medicaid Process (Miller Trust), and refer them to an Elder Law Attorney
Skills & Experience Required:
- Ability to work independently and with a team
- Must have past experience working as a Certified Nurse Assistant (CNA), Personal Care Assistant (PCA), or Care Coordinator
- Ability to digest complex and/or technical material and apply it in real-world situations that affect vulnerable populations
- Ability to work under pressure and meet tight deadlines
- Ability to function in a high pace environment
- Ability to record clear and detailed notes for the PCI staff, and future Care Coordinators
- Bachelor’s Degree or equivalent experience in health and human services, with experience providing services to seniors and people with disabilities
- Thorough understanding of human services delivery system, including human services systems commonly used by people with disabilities and seniors, and other social service resources as well as state and federal benefits programs
- Curiosity, kindness, and passion for learning new information and skills in order to better assist our consumers, as well as ADRC staff
- Ability to be flexible
- Ability to demonstrate healthy interpersonal boundaries
- Ability to communicate and work well with a variety of individuals
- Ability to problem solve both personal and client-related situations as they arise
- Ability to work well independently and in a team setting
Physical demands: Ability to lift up to 25 lbs – accommodations as needed.
Work environment:. Casual office environment. We encourage open, respectful, and honest communication between team members. The work environment is positive and friendly.
**We are currently working from home- Must have internet service available **
To apply, send a resume by email to email@example.com or by mail to 777 N Crusey St A101, Wasilla, AK 99654. Call 907-373-3632 if you have any questions.
Part Time Evening and On-Call
Community Health Worker (CHW)
The Community Health Worker (CHW) will work under the supervision of the High Utilizer Mat-Su Program Director. This is a $25 per diem per shift plus $19 hourly position (paid based on calls received and actual hours worked) that will include 2 evenings per week. The position is on-call primarily from home during the evening hours of 5:00 pm-midnight, and may include work in the community and the local hospital. A phone and all other supplies will be provided by LINKS. This position works with a varied caseload that includes but is not limited to substance abuse, mental illness, chronic illness, complex medical, and other circumstances. The position requires strong oral and written communication skills, implementation of care plans, and on-going collaboration with the clients, medical staff, law enforcement, and emergency services, and program staff to improve quality of life and health outcomes.
Requirements: High school diploma or GED, experience in a medical setting and/or social services. Also requires a clean driving record, background check with no barrier crimes, AK driver’s license, and auto insurance. Must be proficient with phones and computers including Word and Google programs. Ability to learn and properly use other computer systems. Ability to accurately track data. CHW must be able to complete and maintain objective documentation of all client interaction, have strong communication skills, and maintain healthy boundaries.
Job Duties and Responsibilities: Examples of duties may include: Assist eligible clients to access appropriate quality medical care. Provide information and referrals to clients who are high utilizers of emergency services. Complete timely, objective documentation to meet program requirements. Access and implement care plans, and relay care plan information to other providers as needed. Accurately assess situations and take proactive measures to avoid negative situations for clients. Coordinate with family members, and other agencies, including law enforcement and medical providers. Some travel throughout the Borough, but generally in the core area. Meet with clients or have telephonic communication with clients as needed to avoid unnecessary ER visits, hospitalizations, or jail. Follow up with clients after each Emergency Department visit and assist with any needs. Other duties as assigned.
To apply, email your resume to firstname.lastname@example.org.
Out of abundance of caution, LINKS will no longer be providing services in person. As the COVID-19 outbreak has progressed, it has been shown to be most dangerous to seniors and people with complex medical conditions. This describes the majority of our clients. LINKS wants to make sure that we take every precaution to protect those we serve. Effective 3/11/2020, all LINKS staff will work with clients over the phone, through webinar, or other means that are not in person.
This will ensure we are not putting clients and staff at risk. We will no longer do in person home visits, IEP meetings, trainings, health fairs, etc. and will utilize technology and other means to continue operations. Walk-ins will have their name and phone number collected and someone will call them shortly to provide assistance. I know this is less than ideal, but it will provide needed services in a way that protects the most vulnerable.
Because this is a dynamic situation, LINKS is preparing for a myriad of situations, and in all of those plans, we will continue to provide services to connect and inform our community. I recognize that this is a trying time for those we serve and our many partners. Please keep calm, wash your hands, and if you become aware of a need in the community, let us know.
As always if you have questions, please call us at 907-373-3632.